microsoft for dummies

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Common IT Problems

Top tips to maintain your computers health

The word maintenance conjures up images of greasy overalls, wrenches and somebody tinkering under the hood of your car. However we all know that maintenance of your car is essential to its performance, reliability and running costs. Just like your car, your computer needs regular maintenance to perform at its best to help your business […]

Popularity: 47%


Back up regularly

For added protection take your daily backups off site. We also strongly recommend performing regular “test” restores of selected files from your previous backups. Too many people wait until disaster strikes only to find the backup had not been working in the manner they hoped.
Discuss in forum (0) Popularity: 48%

Popularity: 48%


Use antivirus software that works

Use antivirus software that works. Antivirus software should be fine tuned to scan incoming email and files from different locations. It should have predefined actions on how to handle detected viruses. The software should have regular deep scans scheduled for your hard drive to look for dormant and new viruses.
In addition ensure your annual subscription […]

Popularity: 52%


Your Firewall is the only thing standing

Your Firewall is the only thing standing between you and the big bad world in cyber space. If you are on broadband and are connected 24*7 you are especially vulnerable.
Are you open to hacker attack and unauthorized access of your systems? Regular checks can be performed to “test” your internet security.
Discuss in forum (0) Popularity: […]

Popularity: 44%


The Basics

Don’t delete programs manually from windows explorer. Use add/remove programs in control panel or the applications uninstall utility. Do use disk fragmenter to speed up file access on your hard drive. And don’t turn your computer off by pushing the on/off button this leads to file corruption - always use the shut down menu in […]

Popularity: 24%


What else can you do?

For most businesses, computers are now mission critical and are used to prepare quotes, track inventory, invoicing, online banking, customer management and a multitude of other tasks.
The down time and disruption resulting from a system outage can be very frustrating and reflect on the sevice you provide your clients. You have made an investment in […]

Popularity: 24%


Edit email attachment

If you need to amend/complete information in an email attachment you must first open the email and then open the attachment.  Do not open the attachment from the Preview Pane, as you will be unable to save the amendments.
Discuss in forum (0) Popularity: 26%

Popularity: 26%


Out of Memory

Error Message - “Out of Memory” appears when sending a file attachment. 
This usually happens when the path name of file is too long and can be avoided by copying or saving the file as a shorter file name.  For example
“IT Issues” may originally be saved as “ITTeam\USO\MS Office\training\IT Issues“, a folder for general IT information […]

Popularity: 25%


Error! Not a valid link

Error Message - “Error! Not a valid link” appears on letters and memos created using templates.  To avoid this message appearing again select the Word icon from the desktop to open up a blank page in Word.  Select  ‘Tools’, ‘Options’, ‘General’ then remove the  from the box “Update automatic links at Open”.   The error […]

Popularity: 26%


Changing your password

You are regularly reminded to change you password when logging on to your computer with the message “You have (4) grace logins, do you wish to change your password?”  (Select ‘Yes’)
A new box will appear requesting that you enter your new password in the first line (or field), and re-enter your new password in the […]

Popularity: 25%